Shipping & Returns

Shipping Information

We are based in the UK and ship using the Royal Mail tracked service. This is to make sure your parcel gets to you in the safest way possible . For multiple purchases please contact me for some possible discount or reduced shipping .

We ship out first class within 2 days of purchase

Returns & Exchanges

Sometimes an item just needs to be exchanged or refunded, whether it’s the wrong size, wrong colour or it’s just not you. We are happy to help in this process. 

Refund Policy

We will exchange or refund any item if you return it to us in good condition and within 14 days on full price goods (excluding any delivery charge).

We do not offer returns on sale items.

Postage and packaging charges are non-refundable and you will be responsible for the items until they are returned and signed for by us. We suggest you use the Royal Mail Recorded Delivery to return any items. Items must be undamaged and unworn..

Exchanges will not be given if the goods have been damaged or worn.

We reserve the right to not accept returns on items which have been made to order.

Julie Kaye, Saighton, Chester, CH3 6EE